Steer Go Digital Blog

Read articles on digital transformation, no-code development, and order fulfillment automation in industries such as field services, HVAC, automotive written by the Steer Team and Subject Matter Experts from the Steer Partner Network

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HVAC

Supercharging Growth and Profitability for Your HVAC Services Business

Image of Siddharth Wadehra, Head of Partnerships & Research
Siddharth Wadehra, Head of Partnerships & Research

Companies in the HVAC industry are fast looking towards technology solutions to help them improve their operations and enhance customer experience. While consistently obtaining exceptional customer service standards for HVAC companies is still desirable, most of the market leaders have already started incrementally improving their technology stack to differentiate themselves from the pack.

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Key Tips to Building Loyalty for Your HVAC Services Business

Image of Siddharth Wadehra, Head of Partnerships & Research
Siddharth Wadehra, Head of Partnerships & Research

The HVAC industry is undergoing a tectonic change – the evolving customer expectations coupled with a cut-throat marketplace resulting in shrinking profit margins has indicated that HVAC companies cannot underestimate the importance of the experience which is dished out to the customer. If you have been a part of the HVAC industry for some time, you would agree that running a profitable business requires more than just trained technicians and accurate equipment – you would also need to provide an outstanding customer experience to create loyal customers.

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Taking HVAC MRO into the Modern Day - Top Tech Trends

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Steer Team

As part of the initiative to improve factory productivity, uptime, and cost-effectiveness, maintenance, repair, and operations (MRO) is an important area on which HVAC companies must concentrate. MRO affects almost every area of the business and includes every part and piece of equipment that ensures the overall condition of the machine.

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Monitoring key metrics for field services

Growing your field services business: Metrics that you should track

Image of Shatrujeet Swain
Shatrujeet Swain

Providing a great service is an integral to building a successful HVAC business. With the advent of technology in the field services industry, the fourth industrial revolution, providing a great customer experience has become imperative to ensuring growth in the field service industry. In fact a recent research[1] suggests that 72% of organizations are prioritizing customer satisfaction in their field services business.

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Trends in HVAC industry

Decoding trends in the HVAC industry and how to put your business on autopilot

Image of Shatrujeet Swain
Shatrujeet Swain

The HVAC industry is undergoing a tectonic digital shift. While the trend has been visible for over a decade now, the need has further been accelerated by the ongoing pandemic. A number of small- to mid-sized companies which had not made the digital transition yet had to close shops and the ones who are still struggling to stay afloat unanimously agree that business will perhaps never be the same again, definitely not in the near future.

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Investing in an FSM Software

The business case for investing in an FSM software solution

Image of Shatrujeet Swain
Shatrujeet Swain

Technological interventions have made significant inroads into corporate boardrooms across industries. Companies in the HVAC industry are no different. With evolving customer expectations and an imperative to reduce cost structure, many are looking towards software applications to enhance productivity and efficiency. HVAC companies with the right set of technology tools can manage customers, inventory, technicians, vendors / suppliers and various other parts of their operations seamlessly.

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Better tracking to optimize service cost for HVAC

Better Tracking to Optimize Service Cost for your HVAC Company

Image of Shatrujeet Swain
Shatrujeet Swain

Throughout the course of my career, I have had an opportunity to consult for numerous HVAC Contractor and Sales & Service Dealers. Improving efficiency and optimizing cost have always been among the key pain points for companies in the HVAC industry. Research suggests that as many as 73% of the industry companies are struggling with profitable revenue growth and are looking for ways to optimize costs to boost profitability and margins.

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