Procurement is an essential component of any business, but more so in the maritime industry. An unorganized or poorly managed procurement process could lead to various inefficiencies and unnecessary delays, leading to the shipping company's tens of thousands of dollars. To operate effectively, and to ensure SLA’s are met, there is minimum wastage and customer experience is catered to, shipping companies in the marine industry have several suppliers, vendors, and partners with whom they work closely to purchase goods and services, which have to be managed aptly by the procurement process.
Steer Go Digital Blog
Read articles on digital transformation, no-code development, and order fulfillment automation in industries such as field services, HVAC, automotive written by the Steer Team and Subject Matter Experts from the Steer Partner Network
A Service Provider's Guide to Increasing Profitability by Digitalizing Maintenance, Repair and Operations
Service providers are under tremendous pressure – competition in the market has never been more intense. There is an ever-increasing pressure from the customers for better service quality standards at competitive prices. Shrinking margins, a migratory labor pool, and start-ups looking to gain market share are all aspects which the service provider has to keep in mind while projecting revenue growth numbers for the next quarter. Cost considerations are fast being replaced by providing superior customer experiences and service providers realize the only way they could survive in the marketplace is by adopting digital applications which would improve efficiencies and reduce costs.
Maintenance technicians face innumerable challenges every day- missing parts, cost overruns, backlogs, and breakdowns. Increasingly, asset-intensive industries have been turning to technologies in their effort to increase the reliability and availability of their equipment, while keeping maintenance costs under control. Using digital tools and advanced analytics capabilities alongside traditional lean techniques, they aim to predict and prevent equipment failures, increase labor productivity, and streamline the management of external contractors. While this might sound like a mammoth task in itself, the best part is that your organization might not necessarily need multiple tools to accomplish this. By deploying a robust software application, the individual modules would be able to handle almost all the operational maintenance problems which your technicians and service agents often grapple with.
A seamless training and a change management plan are crucial to the successful implementation of...
Purchase requisition is one of the most crucial processes in Maintenance, Repair, and Operations (MRO) companies as this contributes to the timeliness of service delivery. To empower MRO companies to deliver quality services to its clients, Steer introduces its Purchase Requisition Solution, an addition to its growing list of solution templates available to Steer users. The solution is part of the Maintenance, Repair, and Operations (MRO) Suite that aids companies digitally transform maintenance, repair, and operations the no-code way. Along with the Purchase Requisition Solution, the suite includes solutions for Inventory Management, Preventive Maintenance, Work Order Management, and AI-enabled Predictive Maintenance, Dashboard and Reports, and Requisition and Procurement.
Technicians on the shop floor or in the field often face challenges in delivering maintenance and repair services especially when internal MRO processes are done manually. Manual or traditional processes known today still includes having paper forms for materials requisition, technician calls and SMS for giving tasks or job feedback, the preparing the good old calendar or white board to plot jobs for the week, and so on.
Think of the challenges your maintenance technicians face every day—breakdowns, backlog, missing parts, cost overruns—the list goes on. Luckily, MRO software offers a helping hand in eliminating most, if not all, of these challenges. The best part is, your organization does not need multiple tools to accomplish this. By deploying a robust MRO solution, the individual modules would be able to handle almost all the operational maintenance problems which your technicians grapple with.
In our previous blogs, we have introduced Steer's MRO Suite and its the solution templates that come along with it such as the Preventive Maintenance, Work Order Management, Purchase Requisition, and Inventory Management. The MRO Suite is designed to help companies digitalize their processes and build a connected digital enterprise the no-code way. With a powerful set of solutions that bring efficiency, productivity, and cost effectiveness, what industries are deemed to gain maximum benefit from the Steer's MRO Suite?
Pick up any research study and the “resistance to change” would be the biggest barrier to undertaking digital transformation. In our experience of working with companies across industries, people and culture are among the biggest challenge to a successful digital transformation initiative. Several companies till this date use Excel spreadsheets or worse, pen and paper, to manage work orders, scheduling, asset, and inventory maintenance.
Companies looking to automate parts of their operations face a growing demand for 24/7 digital services from stakeholders. Indeed, going digital is no longer an option but is key to survive and thrive not only in the new normal but beyond. Buoyed by the experiences they receive on Amazon and Uber, stakeholders now expect convenient ways to place orders for services and expect to receive these smoothly. In creating a frictionless journey from ordering to fulfilLment, having digital front-end solutions is not enough. You have to ensure that the entire operations is connected to provide experiences like no other.